Small Business Ariana Elsie McNally Small Business Ariana Elsie McNally

Let's go on a Journey....

Have you ever thought about what it would be like to be a ‘customer’ of your business?

To walk in their shoes?

You may use your own products and services but what I’m talking about is different. I’m talking about experiencing what they would experience.

How do you think your service delivery would stack up?

This is probably one of the most impactful exercises a business owner can do…

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